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26 мая 2015 № 8716

Room Service Manager

Уровень зарплаты

от 50 000 руб/мес +

Требуемый опыт

1-3 года

График

5/2

Требования:

Категории Руководящий персонал
Образование Высшее
Опыт на аналогичной должности 1-3 года
Специализация Администратор зала

Responsibilities:

  • To greet guest, delivering the order in the room and inform them of specials and promotional menu,
  • Ensures to exceed revenue budgets, through up-selling within his/her own outlet
  • To lead an effective service team including recruiting, training and development, supervision and performance management in order to ensure clients’ satisfaction and adherence to service standards,
  • Prepare staff schedule and job descriptions according to structure and outlet operations,
  • To identify training needs, plan training activities and oversee their implementation for all outlet sections according to Kempinski standards,
  • To control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment,
  • To ensure that the outlet is managed efficiently according to the established Department’s Standard Operating Procedure Manual,
  • To prepare the schedules staff accordingly whilst controlling labor costs and overtime payment.

Competencies:

  • University degree or minimum of a two year university education, preferably a Hotel/Restaurant degree,
  • From three years in F&B Department or two years’ experience in same capacity in a restaurant of 5 star hotels,
  • Fluent Russian, Fluent English,
  • Interested in career development within the hotel and Kempinski company,
  • Excellent communication skills,
  • Customer service oriented,
  • Enthusiastic and pleasant personalit,
  • Friendly and caring attitude, courteous,
  • For this position Russian citizenship and residence is obligatory

Our benefits:

  • Meals and Uniform for free
  • Local medical insurance and periodical medical inspection
  • Special rates for employees and family/friends for booking around the world in our chain
  • Discounts and corporate price on English courses
  • Schedule 5/2
  • Competitive salary

Адрес:

  • Санкт-Петербург, ул. Большая Конюшенная д.13

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